Administrative Assistant

ZS Associates is the world’s largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today’s latest technologies.

Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management. We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills for our 75-person Philadelphia, PA office. The Administrative Assistant performs administrative support functions and operations for several consulting professionals within an office.

- Increase managers' productivity (screening calls, interacting with vendors and clients, and email correspondence); - Provide scheduling support to multiple individuals (appointment, calendar and meeting management); - Complete administrative processes (time and expense reports); - Prepare domestic and international travel logistics (itineraries, visas, etc.); - Coordinate internal and external meetings/activities (i.e. facility reservation and set-up, hotel accommodations, catering, etc.); - Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meeting / support materials); - Address problems and troubleshoot with internal and external stakeholders; - Handle special projects with demanding deadlines; - Front desk reception back-up coverage (answering phones, greeting visitors, handling deliveries); - Hours are 8:30 am - 5:30 pm.

- High school diploma required; post-secondary education or Associate's/Bachelor's degree preferred; - At least 3 years of relevant work experience as an Administrative/Executive Assistant, preferably in a professional services environment; - Computer fluency with MSOffice (Word, PowerPoint, Excel and Outlook), SAP and Concur desirable; - Strong oral and written communication skills; - Professional appearance and demeanor with ability to exercise good judgment and discretion; - Attention to detail, dependability/punctuality; - Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines; - Experience working both independently and with a team in a demanding environment; - Sense of humor appreciated.