Systems Engineer

At Young’s Market Company, we believe our people are our greatest asset. We pride ourselves on attracting and cultivating the best and brightest talent in the industry. Our Best in Class team of wine and spirits professionals represent a collection of unique life experiences, world views, and ideas all focused on our core values.

Responsible for managing and delivering stable, responsive service levels from network systems to both internal and external customers. Responsible for enforcing departmental standards and procedures including systems administration standards, architecture, and program documentation requirements by performing the following duties personally or through subordinates:

* Install, configure and support Windows client systems, business applications, anti-virus protection, email, and account administration. * Create and maintain comprehensive documentation for all configurations related to the PC environment. * Desktop, laptop, smart phone and tablet problem resolution, client operating system patches and software upgrades, and routine hardware configuration and repair. * Basic understanding of printers, MFPs (small and large) as they relate to a Network printer environment. * Assist the Network Infrastructure team with LAN/WAN equipment and related services and tasks. * Identify, report and document network related problems * A basic understanding of the OSI network model, especially Ethernet & TCP/IP * A basic level of experience using TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc. * Intermediate skills in Microsoft Office 2010, 2013, Office 365 applications. * Ability to prioritize and multitask. * Desire and ability to learn new products/technologies and maintain industry knowledge * Professional communication and interpersonal skills * Professional customer presentation skills * Previous responsibility for providing customer support * Hands-on experience implementing, maintaining and troubleshooting Microsoft Windows Server 2012, 2008. * Hands-on experience implementing, maintaining Active Directory (policies, permissions, security). * Hands-on experience creating, maintaining Exchange 2010 mailboxes, distribution groups. * Hands on experience using Backup systems. * Hands on experience using imaging software (Ghost, Acronis). * Hands on experience using remote desktop software (Radmin, Team Viewer, etc). * Establishes and maintains network users, user environment, directories, and security.

**Experience/Training/Education:** * An Associate’s Degree (A.A.) or equivalent from an accredited college or technical school preferred. * 4 years of equivalent work experience. * Current Microsoft MCSA or MCITP certification preferred * Dell and Lenovo Desktop/laptop hardware experience **Communication Skills:** * The position requires the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. This position also requires the ability to write reports, business correspondence, and procedure manuals. Lastly, this position will require the ability to effectively present information and respond to questions from groups of managers, employees and clients. **Mathematical Skills:** * This position must possess the ability to work with mathematical concepts such as probability and statistical inference, as well as the ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. **Reasoning Ability:** * This position will require the ability to solve practical problems and deal with a variety of variables in situations where limited and minimal standardization exists. The position will also require the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. **Certificates, Licenses, Registrations:** * MCSE (Microsoft Certified Systems Engineer) or MCP (Microsoft Certified Professional) desired. **Skills/Abilities:** * Possess basic electronic skills to be used in installation and troubleshooting electromechanical equipment and cabling. **Physical Demands:** * While performing the duties of this job, the employee is regularly required to sit. * The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. * The employee must occasionally lift and/or move up to 50 pounds. * Specific vision abilities required by this job include close vision, and ability to adjust focus.