Training Specialist

Xerox (NYSE: XRX) is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization.

• Responsible for eLearning instructional design, LMS administration, updating the on-line support library, and training delivery
• Responsible for developing training curriculum and courses, including new hiring training and on-going product, system, and procedural training
• Responsible for scheduling, delivering, and evaluating the effectiveness of classroom, webinar, and e-learning training
• Develops, administers and continually enhances e-course content
• Applies Adult Learning Methodologies and applies ADDIE principles to all course creation
• Performs routine needs analysis and recommends/implements solutions to close performance gaps
• Creates and maintains standard operating procedures for course content development
• Constructs curriculum and learning program structures within the LMS
• Tracks and reports on training activities in support of compliance and audit requirements
• Builds and schedules instructor-led classes and ensures course test results and course completion is recorded within the LMS
• Assists with user acceptance testing
• All other duties as assigned

• Bachelor’s Degree in training or related field or commensurate year-for-year training experience in adult education
• Prior LMS Administration and E-Learning development using industry standard authoring tools (Camtasia, Captivate, etc.)
• Expert knowledge of Microsoft Word, Excel, and PowerPoint
• Demonstrated knowledge of ADDIE design model
• Ability to work both autonomously and in a strong team dynamic with leadership and SME’s to meet training and organizational goals
• Outstanding communication skills
• Ability to work in a fast-paced, rapidly changing, highly matrixed organization

Other:

• Healthcare knowledge and/or experience a strong plus