Sales Administrative Assistant

WAXIE understands that no matter what type of business you are in, that you need to provide a clean and healthy environment for your staff, customers, students or patients – at the lowest total cost. That’s why WAXIE delivers total facility supply solutions for every market sector, from innovative surface sanitation/disinfection to entryway matting and site maintenance solutions.

At WAXIE, having exceptional administrative support staff is essential to running a successful operation. This "jack of all trades" position will be responsible for performing administrative assistance to our sales team.

• Type correspondence, memos, proposals, bids, flyers, lists, forms, and special projects for the assigned Sanitary Maintenance Consultants. Prepare catalogs, literature, and other materials for mailing.
• Update customer quotes.
• Mail MSDS to customers.
• Research and resolve customer problems accurately and efficiently.
• Handle customer service calls and duties when Customer Service Department is overloaded and/or short-staffed.
• Email customers updates, quotes, bids, etc.
• Assist Sanitary Maintenance Consultants by phone and in person. Communicate regularly with consultants regarding customer pricing, problems or requests.
• Create spreadsheets according to Sanitary Maintenance Consultant’s needs.
• Act as a liaison with Sanitary Maintenance Consultants, Contract Services Department, Marketing, Purchasing, etc.
• Process mailed and faxed purchase orders.
• Continually enhance product and service knowledge.
• Key sample tickets for Sanitary Maintenance Consultant’s demos.
• Make sure orders go out with correct sell price and special costs.
• Provide a high standard of efficiency, accuracy, and courtesy to all customers and WAXIE employees.
• Assist in planning Annual Sales Banquet and bi-yearly Customer Appreciation Day.
• Assist Sales Managers and Sales Support Manager with maintaining literature rack, library, and sample rooms.
• Other duties as assigned.

• Excellent customer service skills.
• Strong written and verbal communication skills.
• Ability to multi-task.
• Strong Excel skills.
• Proficient in Microsoft Word (PowerPoint a plus).
• Previous AS400 (Aplus) experience preferred.
• High School Diploma or equivalent.