Transportation Manager / Route Drivers

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength.

As a member of our Fairborn team, you will manage the Residential drivers and collection routes. You will be responsible for all aspects of the Residential line of business working with a team of two other Residential Route Managers. Some of your responsibilities include hiring, coaching and training your drivers, keeping the culture of Safety, working with our Dispatch and Customer Service teams in Michigan for routing and ensuring your customers are receiving a high level of service, managing to the metrics (got to know if we are on the right track), and working together with the Sr. District Manager, other Route Managers, a Driver Trainer and Fleet Manager to make the Fairborn District a successful part of Waste Management.

• Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
• Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
• Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
• Ensure compliance with DOT and OSHA rules and regulations including documentation and record keeping.
• Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
• Sets and monitors productivity, service, and safety targets for each route and driver.
• Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions.
• Works with functional groups to resolve employee relations and labor relations issues.
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
• Teams with Dispatch and Customer Service to identify and resolve routing and customer service issues
• Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
• Whatever else needed to ensure a successful, ethical, and safe company.

Supervisory Responsibilities

This job has supervisory responsibilities for Drivers assigned to the position. This includes responsibility for employee performance reviews and feedback, scheduling time off, employee grievances or complaints, pay changes and job responsibilities.

Education and Experience

• Required: Associate's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.
• Education Preferred: Bachelor's degree in Transportation, Logistics, Operations, Supply Chain Management, Business Management.
• Experience: No experience required (in addition to education requirement).
• Experience Preferred: One or more years of transportation experience involving managing and successfully coaching CDL drivers.

Certificates, Licenses, Registrations or Other Requirements

Valid driver's license and good driving record.

Other Knowledge, Skills or Abilities Preferred

• High level of technical expertise in using computer programs, and creating and analyzing reports.
• Strong coaching skills
• Direct management/supervision of drivers
• Strong communication skills
• Good analytical skills and previous experience managing to metrics.
• Safety focused
• Working knowledge of DOT rules and regulations