Sales Associate

Vail Resorts is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

• Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
• Establish professional, yet personalized rapport with customer upon contact; by phone or in person
• Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
• Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
• Stocks shelves, counters, or tables with merchandise
• Promote extended warranty/maintenance agreements, parts and accessories purchase

• Previous retail sales experience - preferred
• Maintain a working knowledge of products and trends within the industry
• Previous snow sport industry experience - preferred
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Commitment to exceptional customer service
• Basic computer skills - required
• Ability to work a flexible schedule; including nights, holidays and weekends - required