Lead, Systems Engineering & Operations

Turn delivers real-time insights that transform the way leading advertising agencies and enterprises make decisions. Our digital advertising hub enables audience planning, media execution, and real-time analytics from a single login, and provides point-and-click access to more than 150 integrated marketing technology partners.

• Lead by example the work of operations engineers responsible for production monitoring and support of critical infrastructure

• Work with TechOps management and team to create high-level roadmaps and team strategy

• Serve as technical escalation point for critical production issues and drive escalation/resolution of problems. “Full Stack” perspective and expertise is highly valued

• Drive requirements for automation/tooling needs as well as other cross-functional business priorities including helping define, develop and maintain monitoring tools and automation systems within the team

• Define server sizing and keep up on the newest server, networking and storage hardware technologies

• Lead collaboration with NOC, Datacenter Operations, Security Operations and Data Infrastructure teams to achieve well orchestrated infrastructure operations and high reliability of Turn Platform

• Become proficient in understanding how each software component, system/hadoop/database design and configuration is linked together to form an end-to-end solution

• Plan system and network maintenances while minimizing impact on production environment

• Perform periodic on-call duty as part of the rotation maintaining the availability and performance of the Turn Platform

• Share the ownership duties of the following infrastructure components: Puppet, Docker, Mesos/Marathon, OpenStack, Nagios/Icinga/Thruk, OpenTSDB, Logstash/Flume, Elasticsearch, Kibana/Grafana, Zookeeper, Kafka and other core systems services

• 7+ years of relevant work experience; or BA/BS degree in CS, Systems Administration or related field

• A strong background in internet service deployment, provisioning, IP networking, service infrastructure, and software deployments.

• Strong Linux systems administration skills (we use CentOS)

• Experience with configuration management such as Puppet or Chef

• Strong organization and multi-tasking abilities. Solid verbal and written communication skills

• Proven ability to quickly learn and implement unfamiliar technologies

• Advanced knowledge of Linux, TCP/IP and web services

• Proficiency in one of Python, Ruby for automation tools development

• Troubleshooting skills that range from diagnosing low-level hardware problems to large-scale failures within datacenter clusters

• Solid experience with ITILv3 methodologies and practical ways of implementation

Preferred Qualifications

• Experience with medium to large-scale distributed Unix/Linux systems administration and performance tuning in latency sensitive production environment

• OS hardening, security and compliance process, and security tools

• Experience with cloud orchestration and private/public cloud management (SaltStack, OpenStack, AWS, Google cloud)

• Experience with MongoDB, Redis, CouchDB, ElasticSearch is a plus

• Experience with Hadoop a plus

• Prior Java development experience is a plus