Commercial Lines Inside Marketing Representative

No matter the square footage, your home is your castle. At Tower Hill we’re in the business of protecting castles. We provide the insurance protection you need and the peace of mind you want.

As a Commercial Lines Inside Marketing Representative, you will represent the company and its products to current agency customers and new prospective customers through phone and internet contact.

• Develop relationships with agency customers through regular phone and e-mail interaction or other social media. Document status & progress of these marketing contacts.
• Represent company and sell company products.
• Train & assist agents on company products and processing systems, including manual updates, enhancements of product delivery systems, system reports, etc.
• Manage agency relationships to achieve annual growth and profit.
• Develop new company customer relationships & assist in evaluating existing relationships.
• Analyze market trends and competitor data within the respective territories to maximize agency growth and assist in budgeting & attainment of profit and production goals.
• Assist Department through updating agency User access to Systems and updating Marketing/Sales agency databases (including contact information, commission changes, etc.)
• Coordinate agency bulletins & other communications with agencies.
• Handle billing & commission issues/inquiries as well as credit/debit balance reporting to assist agencies.
• Maintain and follow-up on Quote Logs to assist in analyzing sales trends.
• Complete periodic business reports for Commercial Marketing & Underwriting as well as update spreadsheets for targeted sales objectives.

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Must possess or be willing to obtain a (20-40) or (2-20) Florida Agent License. CPCU or CIC and other industry training preferred.