Customer Service Representative for Card

SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries.

SYKES is looking for full-time Customer Services Representatives in Milton-Freewater, Oregon. You might have driven past our building, near the water tower heading to Pendleton and wondered what we do.

When customers call their banks they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day.

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you’re able to:

• Speak on the phone and use a computer
• Empathize and be friendly with people you’ve never met
• Use logic and solve problems
• Be part of a team

Nice to have (but not required):

• Customer service background
• Understanding of a call center environment
• Experience with financial services, healthcare, technology companies, or something similar