Web Developer

StoryCorps’ mission is to provide people of all beliefs and backgrounds the opportunity to record, share, and preserve their stories.

StoryCorps’ Digital & Technical Innovation department is a highly collaborative team that creates, supports, and enhances all StoryCorps digital platforms. Main areas of focus include the recently re-launched StoryCorps.org, SCU.org, StoryCorps.me — the StoryCorps app and platform, the Archive/IIS, SugarCRM, the new staff directory, and all of the organization’s web based systems.

The Web Developer writes and implements clean, secure, well-documented and bug-free code to support the front- and back-end functionality of StoryCorps’ many technology systems. This includes following specifications independently and working collaboratively to write PHP, JavaScript, Java, HTML, AJAX, CSS and other languages as needed for the smooth functioning of all StoryCorps’ systems across a variety of platforms, such as desktop, mobile and interactive displays.

The Web Developer reports to the Managing Director, Digital & Technical Innovation, works closely with other Digital & Technical Innovation staff, and consults periodically with other departments to ensure that StoryCorps’ systems, specifically SugarCRM, WordPress, Drupal, and a variety of remote service APIs, are free of issues and bugs, highly secure and robust, and are continuously evolving to meet the changing needs of the organization. The Web Developer implements and makes improvements to internal web systems and services to ensure they are used efficiently and optimally throughout the organization.

StoryCorps seeks to record stories from a diverse range of American voices — from our Griot Initiative to preserve stories of African-Americans, to our Historias Initiative to collect the experiences of Latinos — and candidates with experience working with Black/African American, Latino, and Asian American communities are strongly encouraged to apply.

• Program technical aspects of all StoryCorps websites and ancillary web systems to pixel-perfect design specifications
• Implement, upgrade, and make improvements to Content Management Systems and Customer Relationship Management websites
• Design and implement new web page templates, layouts, widgets, and other assets as needed for desktop and mobile devices
• Ensure and maintain a high level of security for all online systems and code
• Improve and maintain the integration of StoryCorps’ many online systems
• Ensure that all account credentials, web server specifications, tasks, policies, and instructions are thoroughly documented and well-organized
• Troubleshoot and resolve accessibility, compatibility and other web-related issues
• Contribute to project teams related to web systems, online communications, social media, and other technologies
• Report regularly on various metrics, including but not limited to project progress, web traffic, downloads, referring websites, and website availability
• Perform other tasks to support the Digital & Technical Innovation department and StoryCorps’ systems, as assigned

Required:

• At least 3 years of web development experience
• Strong portfolio and solid demonstration of code writing, programming and web development abilities
• Expert proficiency with the WordPress Content Management System
• Demonstrated expertise with customizing and troubleshooting Drupal Content Management System
• Proficiency in creating/editing HTML and CSS
• Expert level understanding and usage of PHP and JavaScript languages

Demonstrated expertise with:

• AJAX programming
• Linux, Apache, MySQL, and PHP (LAMP) web servers WHM, cPanel, web host vendors, registering domain names, and troubleshooting web site and compatibility issues
• Proficiency in Microsoft Office word processing, spreadsheet, email, and database software
• Expert proficiency with multiple operating systems and web browsers
• Excellent interpersonal, written, and verbal communication skills
• Solid organization skills, multi-tasking ability, and attention to detail
• Ability to meet deadlines efficiently and work quickly and effectively in high pressure situations and on time-sensitive projects
• Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing organization
• Cultural competence and the ability to work successfully with diverse groups of people
• Willingness to explore, learn, and teach others new systems and technologies

Preferred:

• Proficiency in customizing and troubleshooting SugarCRM
• A 2 or 4 year college degree, preferably in a related field