Client Service Associate

Stifel Financial Corp. is a diversified financial services holding company that conducts its business through several wholly owned subsidiaries. Its primary broker-dealer subsidiary, Stifel, Nicolaus & Company, Incorporated, is a full-service brokerage and investment banking firm established in 1890. Stifel Financial Corp. was formed as a holding company in July 1983 and is publicly traded on the New York Stock Exchange under the symbol "SF."

Under moderate supervision assists Financial Advisor with the maintenance of customers’ accounts and performs a wide variety of administrative support duties.

* Maintains accurate customer account records. * Assists in the opening of customer accounts. * Processes customer account changes. * Provides reports and other information to Financial Advisor as needed. * Responds to customer inquiries; research questions; resolve problems. * Performs various administrative duties (i.e. typing, filing, answer phones, etc.) * Other duties as assigned by Supervisor.

* High School diploma or equivalent; 2 years college or business school certificate preferred. * 1-2 years clerical-related industry experience; investment industry experience preferred. * Knowledge and strong focus on processes for providing exemplary customer service; includes customer assessment, meeting quality standards for service, and evaluation of customer satisfaction. * Interpersonal skills and communication skills (both written and verbal). * Knowledge of administrative and clerical procedures and systems such as word processing, spread sheet applications, managing files and records, and other office procedures and terminology. Ability to organize/prioritize. * General understanding of the investment brokerage industry, securities regulations, and investment products. Understanding of operations system (i.e. forms and their purpose).