Telephone Sales Representative

The SmartPractice mission is to improve world health by making it easier for practitioners to focus on patient care. The passion to make a measurable difference worldwide drives our day-to-day and long-term strategic decisions.

We are currently seeking a Telephone Sales Representative to join our team. Qualified candidates should possess a solid understanding of customer focused selling skills, and the ability to demonstrate strong product knowledge and handle sales resistance issues. The primary function of a Telephone Sales Representative is to help the company meet goals through growing and retaining previous customers and securing future orders.

• Results oriented and self-directed, with the ability to work independently while keeping direct supervisor abreast of campaign status and market conditions.
• An ability to work in a consultative sales environment and balance both short and long term strategic goals.
• Be motivated, willing to work collaboratively and continually seek opportunities for continued development.
• Demonstrate solid interpersonal, verbal and written communication skills with all levels of an organization. Strong attention to detail and accuracy in a fast-paced environment. General computer and typing skills are a must.
• Be customer service oriented and meet and/or exceed customers’ expectations in service and communication.

• Minimum 1 year customer service/sales experience required; consultative telephone sales experience preferred.
• Order entry experience in a fast-paced business environment preferred. Dental knowledge a plus.
• High School diploma or equivalent. Bachelor’s degree preferred.