Systems Engineer

ROBLOX is the best place to Imagine with Friends™. With the largest user-generated online gaming platform, and over 15 million games created by users, ROBLOX is the #1 gaming site for kids and teens (comScore). Every day, virtual explorers come to ROBLOX to create adventures, play games, role play, and learn with their friends in a family-friendly, immersive, 3D environment.

• Maintain a 99.9% SLA for a 24/7/365 production environment
• Triage, troubleshoot, and solve production issues caused by failures in hardware, configuration, networking, vendor outages, and continuous software upgrades
• Quickly resolve complex problems encountered during the installation and operation of our applications, to ensure negligible impact on players and internal operations
• Prioritize and multitask daily responsibilities, while being flexible enough to respond to emergent high-priority issues
• Design, deploy and configure servers and complex firewall environments
• Assist in implementing disaster recovery procedures and system failover efforts
• Collaborate with highly skilled and driven colleagues in a dynamic, agile environment
• Collect, document and help manage vendor-related services
• Manage systems and develop contingency plans
• Participate in on-call rotations

• Bachelor’s degree in Engineering or Computer Science, or equivalent work experience
• 3-5 years of experience in ops-related systems implementation
• Extensive knowledge of Windows and Linux (Redhat preferred)
• Extensive knowledge of core networking technologies, routers, switches firewall and load balancers
• Knowledge of hardware, security and database capacity
• Knowledge of at least one object oriented programming language in your past. C++, C#, Python, Powershell, Ruby, Java, etc. (does not need to be current)
• Knowledge of automation and related tools