Account Operations Division Director 1

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support.

The primary responsibility of the Division Director is to maintain a consistent above average PDA, provide business generation leadership, motivation and direction to the staffing professionals whom he/she supervises, participate in the recruitment of new hires, and effectively communicate with all levels within the organization.

• Results and Execution (Drive & Operational Execution)
• Drive revenue generating activities/divisional performance.
• Execute operational focus areas.
• Meet productivity standards, individual and staff LOB.
• Effectively manage time, plan and multi-task.
• Make quality decisions.
• Infrastructure(Resource Management)
• Reach target PDA, individual and staff LOB.
• Attract and source.
• Train, develop and retain staff.
• Business Analysis
• Achieve pricing goals.
• Expert knowledge of technology.
• Quickly recognize and act upon business trends on daily/weekly basis.
• Communication/Collaboration
• Effective communication (feedback, difficult messages and expectations)
• Promote a culture of collaboration.
• Motivate, inspire and lead by example.
• Provide recognition and celebrate successes.
• Manage change efforts.
• Facilitate resolution with internal staff, clients and candidates.
• Conduct effective meetings.
• Customer Focus
• Lead customer retention and expansion strategy.
• Build customer loyalty by providing superior service.
• Execute and differentiate Core 4 principles.
• Leadership Approach
• Leads with character, builds trust, respect and credibility through actions and behaviors.
• Promote and support an inclusive work environment where diversity and inclusion is championed.
• Aware of and accepts responsibility for own actions and behaviors.
• Create a positive, collaborative team culture.
• Strives to understand and support others.
• Follow through on commitments.
• Treats others fairly and consistently.
• Business and HR Responsibilities:
• Business generation, revenue and pricing goals: Based on location.
• # of divisions: 1 division.
• Total Headcount: up to 4 including division director.

• 1+ years staffing and/or management or equivalent experience required.
• Proven performance in staffing professional role.
• Demonstrated success in business generation, leading and driving business development.
• Excellent communication, presentation and problem solving skills.
• Proficient in MS Office, databases and other technology systems.
• Bachelor’s Degree or equivalent, preferred