Associate Manager
Regal Entertainment Group
(Knoxville, Tennessee)Regal Entertainment Group (NYSE: RGC) operates the largest and most geographically diverse theatre circuit in the United States, consisting of 7,369 screens in 572 theatres in 42 states along with the District of Columbia, American Samoa and Guam as of November 30, 2015, with approximately 220 million attendees for the fifty-three week fiscal year ended January 1, 2015 ("fiscal 2014").
The full-time Associate Manager is a full-time hourly employee and the part-time Associate Manager is a variable hour employee or PT regular employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative Regal in a way that is consistent with our mission statement and policies.
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Regular and consistent attendance.
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Upholding and administering all theatre policies.
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The training, developing, coaching and supervising of non-management employees.
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Performing all staff positions as required.
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Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
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Ensure required alcohol certification and training are current where applicable.
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Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
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Ensuring guest satisfaction.
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Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by R.E.G.
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Knowledge and compliance of dress code
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Have completed or in the process of completing the management certification program.
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Have reviewed and understand the TMM/ROM.
Additional Duties and Responsibilities as assigned by the GM or other senior manager:
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The interviewing, hiring, scheduling, coaching, counseling and after conferring with the Human Resource Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
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Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
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Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
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Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- High School Diploma or equivalent (if not currently a high school student).
- At least 3 months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof.
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