Office Manager

Rakuten

(San Diego, California)

Full Time

Job Posting Details

About Rakuten

Rakuten, Inc. (TSE's first section: 4755) is the largest ecommerce company in Japan, and third largest ecommerce marketplace company worldwide. Rakuten provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Summary

Rakuten is looking for a bright, proactive Office Manager to manage office and facilities operations. Ideal candidate will have flawless communication skills, highest attention to detail, sound judgment and positive outlook.

Responsibilities

*      Be an ambassador for Rakuten’s CHW while making it a healthy, fun and beautiful place to work (we are still in construction on some floors)
*      Supervise the office coordinator & receptionist and act as back-up when needed
*      Support visiting executives as needed
*      Manage programs such as food service, office supplies and commuter shuttles
*       “Own” the building, manage vendors, interface with property management, janitorial staff
*      Set up processes for monitoring equipment, maintenance, furniture inventory, guest seating and visitor support etc
*       Processes includes signage, parking, company contact information, and other peripheral areas
*      Manage building security and employee badging system
*      Budget management of facilities expenses
*      Institute and monitor training/coaching of employees to maintain regulatory compliance, and to document same (ex. ERT & ERP)
*      Assist with the set-up and execution of company functions such as all hands meetings and corporate events
*      Compliance with all safety, fire, and any other applicable codes or regulations
*      Assist HR in on/off boarding pertaining to space planning, changes to distribution lists etc

Be an ambassador for Rakuten’s CHW while making it a healthy, fun and beautiful place to work (we are still in construction on some floors)
Supervise the office coordinator & receptionist and act as back-up when needed
Support visiting executives as needed
Manage programs such as food service, office supplies and commuter shuttles
“Own” the building, manage vendors, interface with property management, janitorial staff
Set up processes for monitoring equipment, maintenance, furniture inventory, guest seating and visitor support etc
Processes includes signage, parking, company contact information, and other peripheral areas
Manage building security and employee badging system
Budget management of facilities expenses
Institute and monitor training/coaching of employees to maintain regulatory compliance, and to document same (ex. ERT & ERP)
Assist with the set-up and execution of company functions such as all hands meetings and corporate events
Compliance with all safety, fire, and any other applicable codes or regulations
Assist HR in on/off boarding pertaining to space planning, changes to distribution lists etc

Ideal Candidate

*                     Bachelor’s degree or equivalent experience preferred
*                      5+ years of experience managing a high tech environment with over 400 employees
*                      Solution oriented, self-starter with a strong sense of customer service
*                      Meticulously organized and thriving in a fast paced environment
*                      Excellent time management and ability to shuffle priorities on the fly
*                      Unfailing positive attitude, high energy and hard-working spirit
*                      Knowledge of costs and standards regarding environmental, safety, fire, and building code standards
*                      Ability to effectively communicate ideas and thoughts verbally and in writing, as well as, speak publically at company meetings – spelling and grammar second nature
*                      Display ability to administer and manage multi-task programs 
*                      Strong project management skills
*                      Extreme attention to detail and ability to anticipate needs
*                      An eye for interior design and aesthetics
*                      Able to lift up to 50lbs
*                      Fluent in Outlook, Word, Excel and PowerPoint 
 
 
**English Requirement:** Business Level

Bachelor’s degree or equivalent experience preferred
5+ years of experience managing a high tech environment with over 400 employees
Solution oriented, self-starter with a strong sense of customer service
Meticulously organized and thriving in a fast paced environment
Excellent time management and ability to shuffle priorities on the fly
Unfailing positive attitude, high energy and hard-working spirit
Knowledge of costs and standards regarding environmental, safety, fire, and building code standards
Ability to effectively communicate ideas and thoughts verbally and in writing, as well as, speak publically at company meetings – spelling and grammar second nature
Display ability to administer and manage multi-task programs
Strong project management skills
Extreme attention to detail and ability to anticipate needs
An eye for interior design and aesthetics
Able to lift up to 50lbs
Fluent in Outlook, Word, Excel and PowerPoint