Sales Supervisor

Outdoor Voices is an active lifestyle brand. We believe in freeing fitness from performance, and embrace activity with ease, humor, and delight. We feel that Doing Things – moving your body and having fun with friends – outlasts a win when it comes to inspiring sustainably active lives. Our mission is to get people out there and Doing Things together, to redefine recreation as part of everyday life.

As a Sales Supervisor you will be focused on supporting our efforts to deliver the best possible overall customer experience. Sales Supervisors have a direct impact on the success of Outdoor Voices through customer interactions, process ideation and improvement, and feedback to both store and corporate leadership.

* Provide the absolute best customer service in our retail stores * Demonstrate exceptional product knowledge and be capable of giving expert style advice * Communicate Outdoor Voices values and brand personality to customers * Give continuous feedback to Store Leadership on whats working and whats not in the store * Serve as an acting manager in the absence of a manager on the floor * Responsible for opening and closing store * Manage cash transactions and closing out cash sales at the end of the day * Communicate updates to the team and write daily wrap-ups when a manager is not present * Complete operational tasks as needed including but not limited to cycle counts, inventory reconciliation and online order fulfillment * Assist Store Managers in training new employees

* A seasoned expert at exceptional customer experience * A self-starter with a propensity for Doing Things * Positive, high energy, and eager to learn * 1-3 years of Retail Apparel experience, leadership experience a plus * Strong written and verbal communication skills * Ability to motivate others toward a common purpose