Sales Associate

Outdoor Voices is an active lifestyle brand. We believe in freeing fitness from performance, and embrace activity with ease, humor, and delight. We feel that Doing Things – moving your body and having fun with friends – outlasts a win when it comes to inspiring sustainably active lives. Our mission is to get people out there and Doing Things together, to redefine recreation as part of everyday life.

We’ve built incredible product, brand, and community. We are now seeking out individuals who have drive and ambition to help support the Outdoor Voices’ NYC shop. In this role, you will be on the front line dealing with Outdoor Voices’ customers each and every day. Your role is to represent the brand and understand our core values as you assist our customers and sell OV product.

* Retail experience, minimum 1.5 years preferred * You are positive and approachable. * You’ve a friendly, engaging personality. * You’re confident, helpful, and polite * You’re comfortable working with the public. * You assist customers in finding the product they are looking for (as well as the product they might not have known they were looking for). * You go Above + Beyond with customer interaction; you create 1- on-1 relationships. * You are familiar and comfortable with processing Credit Card payments. * You are adept at answering e-mail / telephone queries from customers. * You keep the floor stocked with relevant product—sizing, merchandising, etc. * You work with Customer Support + Operations to help fulfill the occasional online order. * You provide feedback to the shop manager on customer questions, feedback, and trends. * You’ve the ability to be a part of a sales team.