Director of Product Management

OpenDNS provides a cloud-delivered network security service that automates protection for any device, anywhere, against advanced attacks before they can cause damage. Complementing our unique delivery model for cyber-security, we have a ‘satellite view’ of the Internet and use big data analysis technique

We deliver security at the DNS layer, using the Internet’s existing infrastructure, to keep malware from compromising your systems and to stop botnets or phishing from exfiltrating your data.

• Initiate primary and secondary research studies to determine market needs, competitor strength and positioning, customer satisfaction, or industry and regulatory developments.
• Create and drive systems and processes that result in agile product development, reduction of product proliferation and complexity and innovative, market-ready products.
• Lead cross-functional teams to conceptualize and design innovative products; consult with external sources and agencies (i.e. brokers, end-users, advisory boards) during the design phase of product development.
• Perform and/or manage ongoing, in-depth analyses of all key attributes of existing products; prepare detailed product reporting to evaluate actual product performance against standards developed for key performance indicators. Take strong and immediate actions backed by analytics on nonperforming products.
• Initiate and drives product releases and improvements to meet changing market needs and to achieve strong ROI in appropriate markets and channels.
• Develop, coach and manage an effective Product Management team to achieve desired market objectives, including implementing and driving successful product plans.
• Create & operationalize internal communication for new features, FAQs, updates, etc. and product feedback loop within the company

Must Haves:

• Experience in the security space
• Computer Science or Technical under-grad degree, including experience holding an engineering role.
• 5+ Years of experience of running a product management team
• Experience working with Enterprise customers and shipping Enterprise products

Nice to Have:

• MBA
• Leading Pricing & Packaging process
• Product Marketing experience
• SaaS Experience