Director of Information Technology

Through best-in-class technology, premium customer support, and in-depth knowledge of the courts, One Legal provides a single source for trustworthy, accurate, and on-time professional services that meet our customers’ attorney services needs.

• Maintain corporate server infrastructure, including SAN, private server virtualization, and public cloud services.
• Manage the system administration team for corporate network infrastructure (firewall, switches, load balancers, etc.) and core IT services (Active Directory, email, DNS, system monitoring, backups, etc.).
• Own desktop / help desk support, including provisioning and maintaining of PC and Mac desktops and laptops for all employees.
• Develop, track, and control the information technology annual operating and capital budgets. Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Lead development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Support all onsite and remote end-users for desktop software, hardware, peripheral, and network connectivity issues.
• Oversee the internal IT ticketing system and address issues as they are logged.
• Identification of areas where new or improved support policies and procedures may be needed or where new ones may need to be developed.
• Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Assure collaboration with business process owners in testing of applications and technology solutions.
• Excellent communicator with the ability to present clearly to management and internal teams with varying levels of technical expertise.
• Ensures the effective operation of a company-wide incident reporting and management system.

• B.S. in Information Systems, IT, Computer Science or Engineering. Advanced technical degrees a plus.
• 8+ years leading IT organizations within successful companies with best-practice security policies and IT general controls. 2
• Must be able to inspire the team, leading by example and with integrity.
• Implemented and maintained enterprise applications, having helped define requirements, evaluated vendors, and negotiated contracts.
• Hands-on experience as a system administrator or network engineer.
• Experience supporting Windows, Linux and Mac OSX on both server and desktop.
• Understanding of data center and corporate network infrastructure.
• Experience supporting core system IT services such as active directory, email and file sharing.
• Ability to effectively communicate with engineers and software architects.
• Preferred Certifications: MCSE (Server, Desktop, Messaging, Private Cloud) VMWare(VCP, VCAP, VCDX) Cisco (CCDE, CCNP) CompTIA,
• IT Governance: ITIL Expert, CGEIT, CRISC, GRCP, ISF or similar certification a major plus