Claims Invoicing Associate II

Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. (NYSE: NSM). Based in Dallas, Texas, Mr. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products and technologies to make the home loan process more rewarding and less worrisome.

• Review the loan status and vendor activity to determine if an invoice is payable.
• Review and process invoices, including ensuring proper documentation provided, proper approval received and disputing incorrect charges.
• Work with reverse mortgage accounting to resolve payment and file posting issues.
• Process and research invoice document requests from business partners
• Accurately complete and update required work forms
• Research and respond to vendor invoice escalations.
• Remain up to date on investor allowables and guidelines.
• Demonstrates professional behavior and teamwork, in punctual, dependable and adheres to company policies and procedures
• Accepts other duties as assigned

Education / Experience Requirements

• Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
• Strong knowledge of HUD and FNMA allowable guidelines
• Strong decision making and problem solving skills
• Strong research skills
• Must be able to follow-up and complete a task thoroughly
• Must be able to multi-task and work accurately in a fast paced environment
• Ability to communicate effectively both orally and in writing
• Basic knowledge of PC’s and related software such as Word and Excel
• Ability to handle confidential material
• LPS / LoanSphere experience a plus.
• Minimum of 2 years of default servicing experience.
• Minimum of 1 year experience with Foreclosure, Default Claims, Property Preservation and agency guidelines required.