Gourmet Food Server

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

It is the primary responsibility of the Gourmet Food Server to assist and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

• Provide support for the Captain through all phases of the guest experience at the restaurant.
• Be fluent in all areas of the Carbone Concept and assist in curating a unique experience.
• Able to perform entire sequence of service.
• Consistently follow sequence of service utilizing all proper procedures standardized by room management.
• Assist Captain in performing table side service.
• Maintain table cleanliness utilizing a silent service approach.
• Anticipate the guests' needs and responding appropriately with a sense of urgency.
• Itemize bills correctly and efficiently secure payment.
• Bid farewell to guests, using guest's name when known, and encourage them to return.
• Maintain a professional, neat and well-groomed appearance.
• Maintain a working knowledge of casino events and promotions.
• Work as a team, assisting all guests' and employees' needs and inquiries.
• Performs all other job related duties as requested.

Required

• At least 2 years of experience as a server in a similar dining establishment.
• Excellent customer service skills.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High school diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.

Preferred

• Previous experience working in a similar resort setting.