Sales Engineer

Medrio has offered an integrated eClinical Software as a Service (SaaS) platform with a fully hosted Electronic Data Capture (EDC) system that drastically reduces study timelines and costs by putting study managers in control of their studies.

Medrio needs a Sales Engineer! Reporting to the Director of Sales, this role requires technical expertise, outstanding presentation skills, and excellent communication, both internally and externally.

• Provide support to Account Managers in the sales process as the technical product expert.
• Attend software demonstrations to provide potential customers with details about the features and capabilities of the software and services provided by Medrio.
• Prepare RFP & RFI responses for potential customers and Account Managers
• Prepare sales materials including PowerPoint presentations, web presentations, software demonstrations, etc.
• Make sales and technical presentations to potential customers, via both web presentations and on-site presentations, as required
• Work with the Product team to maintain a thorough understanding of current and upcoming functionality, features and products offered by Medrio
• Work with the Product team to provide feedback from potential customers regarding requested features and functionality of the software
• Work with Sales and Marketing to manage communications regarding product updates and new features to potential customers
• Act as product expert within the organization
• Other duties as assigned

• 2+ years of demonstrated success in a customer-facing role such as project management, account management, sales, sales engineer, etc.
• Bachelor’s degree in computer science or a related technical program, or equivalent work experience
• Passion for small, fast growth companies
• Proficient use of software packages including Excel, Word, PowerPoint, & CRM systems
• Excellent phone, email, presentation and interpersonal skills
• Knowledge of the clinical research industry, including sponsors, CROs and eClinical providers
• Experience in the software industry, particularly Software as a Service
• Not required but helpful:
  • eClinical software experience