Patient Care Coordinator

McKesson is the central nervous system of health care. At any given moment, in any given minute, we simultaneously execute thousands of critical operations that improve the businesses of our customers and the lives of their patients.

Responsible for performing home health administration and injection training coordination activities and functions in accordance with company policies and procedures.

• Serve as the coordinator for all incoming requests for home health administration or injection training
• Confirm patient eligibility based on business rules
• Coordinate with agencies to identify an available nurse to service the patient, ensuring nurses have completed all pre-training requirements
• Answer incoming patient and provider calls as they come into the ACD line
• Work any follow-ups in your name by due date and communicate with providers regarding patient updates and changes
• Accurately enter progress notes for patients so that other team members can access the status of a patient easily

• Healthcare experience preferred
• Prefer at least 1+ years of experience working and understanding Insurance Verification/Benefits
• Reading, writing, arithmetic, good communication skills, PC and word-processing skills, and working knowledge of the company products

Minimum Requirements

• 2+ years customer service experience 2+ years medical or insurance industry experience

Education

• HS Diploma or Equivalent