Systems Engineer (Contractor)

Living Social

(Washington, District of Columbia)

Full Time Temp / Seasonal

Job Posting Details

About Living Social

LivingSocial is a leading marketplace to buy and share the best things to do in your city – or wherever you may be.

We provide a trusted, convenient source for finding value on everyday items and activities and identifying novel, enriching and fun experiences for you to enjoy and share with your friends.

Summary

The Systems Engineer is a key position within the IT Department based at LivingSocial’s headquarters in Washington DC. You will be joining a team of local and geographically dispersed Technical Engineers who build, manage, secure and expand the Corporate IT infrastructure.

Responsibilities

Serve in consultative role to various business groups to define requirements, document hardware/software requirements, and design solutions to meet the requirements
Assist in developing long-term strategies and capacity planning
Perform ongoing analysis of current environment and implement improvements within budget
Support, upgrade and manage Microsoft Active Directory
Manage security and patching of the LS Windows Server infrastructure
Provide tier 2/3 support for the LS Help Desk
Work closely with LivingSocial’s Security, Network and Telephony teams to achieve business goals
Perform analysis, diagnosis, and resolution of issues for Windows 2008/2012 Servers
Provide operational support and administration for multiple business systems as necessary

Ideal Candidate

* Bachelor's degree (CS/Information Technology-related field preferred) or equivalent experience
* Minimum of 5 years of experience in Information Technology
* Minimum of 3 years experience with Active Directory and LDAP
* Exceptional customer service skills
* Proven ability to work independently within broadly defined business goals
* Strength in organization and ability to manage multiple simultaneous tasks and projects
* PowerShell scripting
* DHCP, DNS, and DFS
* NAS/SAN Configuration and support
* Experience supporting Sophos Endpoint Protection and Sophos SGE
* Systems Management software (SCCM, Intune, Absolute Manage)
* Experience working with one or more major trouble ticket systems
* Familiar with networking concepts, troubleshooting, and support (TCP/IP)
* Google Apps management
* Software license management
* Expert knowledge required for Apple and Microsoft workstations and laptops
* Ability to handle confidential information in accordance with organizational policies and procedures
* Ability to work off-hours as needed for support and maintenance activities
* MCSE, MCITP, or an MCSA is highly desired
* VMware and/or Citrix virtualization experience preferred

**Business Skills/Experience:**

* Requires excellent oral and written communication skills to work effectively with others regardless of departmental or geographic boundaries
* Requires the ability to produce detailed technical documentation
* Requires experience developing and presenting recommendations to peers and management
* Requires good organization skills to produce quality work, within required specifications, and within scheduled timelines
* The position requires individual initiative and ability to influence events, rather than passively accepting them in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded

Bachelor's degree (CS/Information Technology-related field preferred) or equivalent experience
Minimum of 5 years of experience in Information Technology
Minimum of 3 years experience with Active Directory and LDAP
Exceptional customer service skills
Proven ability to work independently within broadly defined business goals
Strength in organization and ability to manage multiple simultaneous tasks and projects
PowerShell scripting
DHCP, DNS, and DFS
NAS/SAN Configuration and support
Experience supporting Sophos Endpoint Protection and Sophos SGE
Systems Management software (SCCM, Intune, Absolute Manage)
Experience working with one or more major trouble ticket systems
Familiar with networking concepts, troubleshooting, and support (TCP/IP)
Google Apps management
Software license management
Expert knowledge required for Apple and Microsoft workstations and laptops
Ability to handle confidential information in accordance with organizational policies and procedures
Ability to work off-hours as needed for support and maintenance activities
MCSE, MCITP, or an MCSA is highly desired
VMware and/or Citrix virtualization experience preferred

Business Skills/Experience:

Requires excellent oral and written communication skills to work effectively with others regardless of departmental or geographic boundaries
Requires the ability to produce detailed technical documentation
Requires experience developing and presenting recommendations to peers and management
Requires good organization skills to produce quality work, within required specifications, and within scheduled timelines
The position requires individual initiative and ability to influence events, rather than passively accepting them in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded

Compensation and Working Conditions