Senior Programmer/Analyst

King Arthur Flour, founded in 1790, is a centuries-old consumer goods company with a 21st-century outlook. The innovative and imaginative ways we market to and serve our customers, both traditionally and online, have gained international attention. A 100% employee-owned company headquartered in Norwich, VT, we’re a perennial top finisher in the Vermont Best Places to Work competition.

Responsible for the software systems used in day-to-day operation of the business. This involves maintenance, project leadership, and hands on technical work to accomplish goals and priorities.

• Manages the implementation, ongoing support and integrations of business applications systems
• Manages the reporting and data analysis needs of users
• Participates in the evaluation of new business application systems
• Detects, diagnoses, and resolves problems with business application systems
• Maintains extensive knowledge of the integration and relations between multiple complex application systems
• Works with users to define system requirements and resolve problems
• Builds relationships with internal business units to understand their business and identify opportunities for system enhancements
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• Designs, codes, tests, debugs, and documents those programs. May work with other programmers depending on size of project.
• Competent to work at the highest technical level of all phases of applications systems analysis and programming activities
• Regularly provides guidance and training to less-experienced analysts/programmers
• Participates in the evaluation and selection of vendors
• Handles problems with vendors or products as necessary
• Manages individual projects, including estimates and timelines, and leads implementation to ensure that specifications are met
• Participation in rotating off-hours and weekend on-call duties are required

• Strong understanding of business processes including supply chain, inventory, sales, marketing, and forecasting
• Experience evaluating current practices for efficiencies and improvements
• Knowledge of SQL, XML, and one common programming language
• Excellent organizational and project management skills including ability to organize time, work on multiple tasks, and follow through to completion of task or project
• Ability to create and write clear, complete documentation of systems and procedures
• Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy
• Self-motivated and able to work independently or with a team
• Committed to providing excellent service and support to IS customers

Education/Experience

• Bachelors degree in Information Technology or related field
• 7+ years experience in a multi-channel environment supporting operations

Physical Requirements

• Regularly sit for extended periods of time
• Use computer equipment including keyboard, mouse and monitor 4-8 hours daily