Applications Engineer

Kavi Workspace empowers people to work together efficiently and helps organizations meet their goals. Hundreds of thousands of users representing 30,000 companies operate in over 100 Kavi-powered association and organization.

• Customer site deployments, migrations and tear downs
• Site migration requirements gathering API / SSO integration and support
• Bug / crash analysis
• Tier 2 customer support
• Implementation of internal business applications (e.g. reporting)
• Progressively become customer facing expert on Kavi application domain knowledge
• Communicate weekly status on all activities and initiatives

• Deep troublshooting skills on LAMP / SOA stack
• Excellent communication skills
• Ability to analyze and troubleshoot mail servers and mail list management applications
• Experience with one or more reporting platforms, e.g. Perl, Crystal Reports, WebFocus, JasperReports
• Experience with one or more RDBMS, MySql, MS SQL Server, PostgreSQL
• Working understanding of TCP/IP networks and protocols (e.g. ISO OSI model)
• Ability to execute and troubleshoot site migration procedure
• Competence in database management: backups, recovery, troubleshooting
• Participation in on-call rotation providing 7x24 production support
• Ability to pass a background check or obtain a security clearance

Beneficial Qualifications

• 2 years UNIX and/or Linux experience in a 7x24 environment
• Familiarity with high availability platforms
• Experience coding and testing LAMP stack applications
• Python experience a plus
• ITIL certification
• COSO framework experience
• Experience in HTML, CSS, Java, Javascript, agile development, cluster computing