Receptionist

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 60,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Front Desk

• Greet/ host/ provide support for guests, visitors and employees
• Answer all in-coming calls
• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
• Point of contact for all packages/deliveries
• Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
• Update phone lists
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

Bookkeeping

• Review and code invoices
• Collect sales reports
• Enter and sort data
• Record cash receipts

General

• Housekeeping Duties (e.g., pick up and display newspapers, load/unload dishwasher, coffee machine maintenance )
• Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
• Order, maintain and organize all kitchen and office supplies
• Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging, and conference rooms.
• Assists with the coordination and scheduling of office/building maintenance activities

Education and Experience

• High school diploma;
• Some college, preferred
• One to two years of experience
• Preferred: Three years administrative/facilities experience supporting multiple people, preferably in the commercial real estate industry

Knowledge, skills, and abilities

• Excellent customer service and relationship building skills
• Strong organizational, interpersonal and communication skills
• Working knowledge of Microsoft Word, Excel, Power Point, Outlook, Mapping and database software
• Working knowledge of audio visual equipment located in the conference rooms

Physical work requirements / conditions

• Largely a sedentary role; however, some filing is required.
• Requires the ability to lift files, open filing cabinets, bending, and standing, as necessary