Industrial General Manager

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 60,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

The General Manager (General Manager), as directed by supervisory personnel, performs specific duties that contribute to the effective and efficient operation and management of industrial properties.

**Essential Duties and Responsibilities** * Participate in the development and implementation of strategically oriented plans to meet the management services needs within the division. * Ensure the implementation of Jones Lang LaSalle minimum standards on newly acquired and existing properties. * Ensure that Jones Lang LaSalle quality standards and Best Practices are being utilized consistently at the property levels * Respond courteously to client, tenants, and fellow staff member requests, problems, and complaints. * Identify and initiate process improvements for all current property systems. * Manage building contracts including, but not limited to, Exterior maintenance, Window Washing, Roof Maintenance, Hard surface maintenance, Landscaping, Snow Removal and Fire/Life/Safety * Supervise building contractors. * Conduct routine property inspections (including common areas, tenant suites, pump rooms, utility rooms, parking lots, garages, roofs, and grounds), initiating repairs and/or corrective measures utilizing engineering staff and contractors. Assures that vacant spaces are kept tidy, clean, and presentable for showing. * Oversee Property Administrator in maintaining and updating Tenant Emergency Response Manual. * Assist in LEED information tracking and recertification * Assists and coordinates all transitions and initial property set-up * Completes and/or tracks all maintenance CM Fee, and Management fee billings. **Contracts:** * Identify expiring and reoccurring contracts for maintenance services at the property. * Prepare RFP, submit to an approved bid list, collect all bids, review and provide bid comparisons. * Prepare contracts accurately including the scope of work, contract terms, compensation method, insurance requirements and all other relevant exhibits pursuant to the project. * Collect and file contractor correspondence, including all related emails in the contract file. * Maintain operations and construction files. **Administrative/Reporting:** * Develop and implement a standardized system for tracking contracted vendor services to ensure use of Jones Lang LaSalle national vendor relationships and to leverage relationships within the region * Work with GROUP MANAGER to develop performance objectives and perform mid-year and year-end performance review. * Assist in developing annual operations budgets and 5-year capital improvement plan. * Assist in completion of Management Audit. * Maintain the Capital Expenditure Reports, Tenant Improvement Reports, Tenant Alteration Summary, and Leasing Commission Schedule for inclusion in the Monthly Owners Report. * Coordinate collection of building permits for new construction with the local municipalities. * Conduct Operations and Capital meetings. **Construction:** * Coordinate meetings and assist Group Managers in managing budgeted capital improvement and tenant improvement construction projects. * Supervise access to the property for all contractors. * Identify potential areas of physical improvement at the property and collect all necessary information to present the project to the GROUP MANAGER for approval. **Financial:** * Monitor and forecast all corporate income and expenditures for respective markets. * Completes all CAM Reconciliations and Budgets (income only) sends to Regional Managers for approval * Completes all MTA’s, billings, late fee calculations, etc. (if accounting property) send to property team for approvals * Compiles all reports getting required info from Leasing, Management, and Accounting * Participate in reviewing all accounting reports (weekly, monthly, quarterly, and annual). * Provide variance report explanations. * Review accrual to ensure accuracy and communicate with operations teams to ensure proper recording of purchases. * Spearhead larger issues with payables and receivables (i.e. defaults and legal pursuits, LOC renewals, etc.) * Oversee Property Administrator in coding invoices when necessary. * Assist GROUP MANAGER with lease administration, lease abstracting to ensure an accurate rent roll and accurate tenant billings. * Coordinate with Property Administrator to ensure work orders are closed out on a timely basis. Review monthly manually billing adjustments. * Approve and track all Capital and Tenant Improvement related expenses. Notify GROUP MANAGER of expiration of TI allowances. * Verify the correct contract amounts on Operations, Capital and Tenant Improvement invoices. * Manage annual operating budget.

**Education / Experience:** * Bachelor’s degree, preferably in Business Administration, Accounting, Finance, Operations, or equivalent and minimum 5 years related work experience in a property management environment. * Motivated for professional development by taking industry association courses toward the attainment of a professional designation. * Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client. * Must have working knowledge in various budget applications. * Must be able to travel to several different sites within a local region. **Certifications / Licenses:** * Real Estate Sales Person License * LEED AP or Green Associate preferred