Registered Nurse Marketing Liaison
Intermountain Healthcare
(Park City, Utah)-
Functions as an Ambassador for Homecare services by identifying and developing relationships with individuals responsible for care coordination of clients.
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This position is responsible to inform and engage regarding each of the opportunities Intermountain Homecare has to enable appropriate care and healing in patient home care setting.
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Makes regular visits to physician's offices, clinics, hospitals, and other community referral sources.
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Functions as an Ambassador for Homecare services by identifying and developing relationships with individuals responsible for care coordination of clients.
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Maintains knowledge of current services, regulations, etc.
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Complies with all regulatory standards.
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Provides expert knowledge of Homecare business lines and services to referral sources.
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Promotes and educates health care decision makers regarding Homecare capabilities.
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Ensures prompt troubleshooting, problem solving and process resolution.
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Coordinates with Homecare Marketing Department. Maintains knowledge of Care Managers & Coordinators within health care facilities.
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Maintains knowledge of community and other resources.
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Utilizes effective communication skills with all customers/co-workers in a timely, concise, clear, and positive manner.
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Informs client/staff of scheduling changes.
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Teaches clients and families on their individual level.
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Provides accurate and timely documentation.
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Communicates with appropriate manager regarding complicated referrals.
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Maintains professionalism in conversations with patient, families, staff, physicians and pay source companies.
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Communicates staff and patients concerns/issues to appropriate personnel.
Minimum Requirements
- Current RN licensure
- Three years health care experience
- Basic computer skills
- Demonstrated excellent customer service skills
- Demonstrated ability to work independently, and prioritize and perform detailed work in a fast-paced team environment
- Demonstrated excellent communication skills
- Physical Requirements Hearing, Listening, Manual Dexterity, Seeing, Speaking, Standing and Walking
Preferred Qualifications
- Bachelor's Degree in Nursing (BSN) from an accredited institution
- One year of experience in home health or hospice
- Insurance or other third-party payer experience
- Prior leadership experience
- Prior marketing experience
- Prior sales experience
Questions
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