Carts Co-worker / Lot Attendant

We have one common vision at the IKEA Group: to help our customers enjoy a better everyday life at home. With over 700 million visitors to our stores and over 1 billion visitors to our website every year, we take our vision very seriously.

To secure a positive shopping experience for our Customers and provide an attractive day out for the whole family.

* Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded * Assist customers in loading merchandise into vehicles and in returning merchandise * Retrieve carts from parking areas and ensure that the loading zone remains clear * Maintain a balanced cart flow throughout the store/home delivery areas * Disassemble AS IS merchandise when required * Report inoperable equipment to managers * Maintain outside area, ensuring it is fully stocked with twine, etc. * Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls * Complete general routines and ensure housekeeping is of the highest standard. * Adhere to inventory control procedures and security policies * Demonstrate a good understanding of policies, routines and procedures within your area of responsibility. * Communicate to managers any customer issues/concerns that cannot be resolved * Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement.

**Knowledge/Experience:** 0-6 months of experience in the following knowledge areas: * Good customer service, and verbal communication skills * Experience in a customer service environment **Capabilities/Motivation:** * Knowledge and interest in Home Furnishings * Effective verbal and written skills in the English language * Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. * Ability to work independently and in groups * Basic computer skills * Prefer fast-paced, retail work environment **Work Location:** Fast-paced, deadline driven, high volume retail store **Physical/Mental Demands (Essential Functions):** Having the ability to access and observe all areas of the store; to handle multiple and changing priorities/deadlines and moderate stress; to communicate with customers and co-workers and manage conflict; to lift and move 50 lbs (25 kg); to use the PC for extended periods during the shift; to wear PPE (personal protective equipment); and to use small power tools and related equipment. **Physical/Mental Demands (Non Essential Functions):** Bending, stretching, reaching, climbing, lifting and wearing required IKEA uniform