Accounts Receivable Operations Supervisor

HomeAdvisor is the nation's largest digital home services marketplace matching homeowners and pre-screened service professionals. We are one of the biggest internet success stories in Colorado, growing from our startup days to nearly half of a billion dollars in annual revenue - yet we're nimble enough to stay ahead in the fast-changing internet ecosystem. All of this makes HomeAdvisor a great place to work.

Due to accelerated growth, we are looking for an Accounts Receivable Operations Supervisor to join our organization. With a variety of projects on the horizon, and no sign of our business slowing down, this Supervisor will play a vital role in ensuring our continued success. In this role, you’d oversee a team of 3 Accounts Receivable Specialists, while serving as the business’s main point of contact for AR-related questions.

• Process transactions in proprietary system - payments, refunds, credits, chargebacks, and voids
• Reconcile accounts
• Prepare manual invoices
• Respond to large volume group email boxes
• Record deposits for multiple companies
• Support and train direct reports in daily activities
• Handle escalated inquiries and follows through with resolution or involves the next level of management
• Upload weekly ACH batch to Bank of America CashPro
• Interface with 3rd party collections agencies
• Communicates with other departments and operations regarding contracts and projects
• Calculate accruals for Quarterly Rebates and apply in proprietary system
• Coordinates with Business Development the calculation of Revenue Shares
• Create journal entries with adequate support and load into general ledger
• Support internal and external clients with a positive “can do” attitude
• Communicate with co-workers when issues arise to work towards a positive resolution in a timely manner

• 5+ years working in an Accounts Receivable role, with at least a year of supervisory/management experience
• Intermediate knowledge of Excel, including experience using vLookups and pivot tables; bonus points for match index and VBA knowledge
• Familiarity with high-volume transactions in an email-heavy environment
• Understanding of GAAP accounting and revenue recognition concepts, as well as an understanding of internal controls relative to revenue recognition is a strong plus
• Comfortable learning new technology and accounting systems; experience with NetSuite is a plus
• Very detail-oriented with a strong focus on accuracy
• Very customer-oriented with strong communication skills for dealing with both internal and external customers

Education

High School or better.

Experience

• 5 years: Accounts Receivable operations
• 1 year: Supervisory/management experience
• Intermediate Excel knowledge, with experience using vLookups and pivot tables
• High-volume transactions in an email-heavy environment