IT Development Portfolio Manager

Home Serve USA

(Norwalk, Connecticut)

Full Time

Job Posting Details

Responsibilities

Detailed Responsibilities:

- The IT Development Portfolio Manager will support workflow and portfolio management functions.
- Assist with management and tracking of incoming project work, including the coordination of scheduling and prioritization.
- Partner with development application leads, PMs, IT Leads, and CIO to manage demand and ensure alignment to achieve IT roadmap initiatives.
- Facilitate and coordinate scheduling; facilitate and manage resolution to scheduling conflicts.
- Maintaining Application Support for Ensura, a proprietary Progress 4GL/Database application utilized by the US business in concert with UK-based development resources.
- Providing day-to-day oversight of internal support resources as well as the application support service provider(s).
- Developing and maintaining a Master Release Schedule for all application production releases.
- Manage and coordinate regression testing efforts and activities for all application production packages.
- Act as the liaison between Business and Systems Analysts, Developers and project management groups within HomeServe USA.
- Partner with the Reporting Analyst generate and maintain operational reporting for senior management.
- Responsible for reporting weekly and monthly metric’s to the IT management team for on-going review and improvement of the services provided.

Detailed Responsibilities:

The IT Development Portfolio Manager will support workflow and portfolio management functions.
Assist with management and tracking of incoming project work, including the coordination of scheduling and prioritization.
Partner with development application leads, PMs, IT Leads, and CIO to manage demand and ensure alignment to achieve IT roadmap initiatives.
Facilitate and coordinate scheduling; facilitate and manage resolution to scheduling conflicts.
Maintaining Application Support for Ensura, a proprietary Progress 4GL/Database application utilized by the US business in concert with UK-based development resources.
Providing day-to-day oversight of internal support resources as well as the application support service provider(s).
Developing and maintaining a Master Release Schedule for all application production releases.
Manage and coordinate regression testing efforts and activities for all application production packages.
Act as the liaison between Business and Systems Analysts, Developers and project management groups within HomeServe USA.
Partner with the Reporting Analyst generate and maintain operational reporting for senior management.
Responsible for reporting weekly and monthly metric’s to the IT management team for on-going review and improvement of the services provided.

Ideal Candidate

Job Requirements

Qualifications and Experience:

- Bachelor’s degree in Business, Information Systems, or equivalent
- Minimum of 5  years of Information Technology experience required, including support and maintenance of large scale systems across multiple hardware and software platforms
- Minimum of 3 years hands-on technical management
- Demonstrated ability to translate/communicate complex concepts to peers and business partners
- Demonstrated ability to work in a fast paced and changing environment with deadlines, and multiple tasks/projects occurring at once
- Demonstrated ability to leverage and mentor others through technical team leadership
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Detail-oriented, organized and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
- Strong technical project management and/or leadership skills including the ability to plan, organize, and control projects
- Experience working in an offshore/onshore collaborative environment
- Experience training and mentoring others

Job Requirements

Qualifications and Experience:

Bachelor’s degree in Business, Information Systems, or equivalent
Minimum of 5 years of Information Technology experience required, including support and maintenance of large scale systems across multiple hardware and software platforms
Minimum of 3 years hands-on technical management
Demonstrated ability to translate/communicate complex concepts to peers and business partners
Demonstrated ability to work in a fast paced and changing environment with deadlines, and multiple tasks/projects occurring at once
Demonstrated ability to leverage and mentor others through technical team leadership
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Detail-oriented, organized and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
Strong technical project management and/or leadership skills including the ability to plan, organize, and control projects
Experience working in an offshore/onshore collaborative environment
Experience training and mentoring others