Receptionist

HOK is a global design, architecture, engineering and planning firm. We use design to enrich people’s lives and help organizations succeed. Our 1,800 people collaborate across a network of 24 offices on three continents.

We are currently seeking a Receptionist to join our team. As a Receptionist, you will be responsible for receiving and directing telephone calls, greeting guests, maintaining the appearance and atmosphere of the reception area.

• Receive and accurately direct incoming phone calls with energy and professionalism.
• Greet and direct clients and other visitors in a courteous and timely manner.
• Update and distributes office phone directory
• Maintain the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times.
• Sort mail deliveries and other administrative tasks in support of office operations.
• Maintain parking records and collection of parking cards, if required.
• Direct couriers and deliveries.
• Maintain office continuing education database as required.
• Provide administrative support as directed.
• Scheduling of conference rooms, ACR and WebEx meetings.
• Takes personal responsibility for fostering a green workplace through sustainable work practices.
• Fosters a commitment to external and internal client service.

Required Skills

• Effective communication skills both oral and written.
• Great interpersonal skills and the ability to interact with all levels of staff.
• Welcoming, friendly, professional, reliable, dependable and prompt.
• Expert multi-tasker and prioritizer with the ability to juggle multiple calls and guests at one time and make each feel their needs are being well handled.
• Ability to work independently with little to no supervision.
• Strong customer service orientation.
• Organized; maintains neat and tidy work area.
• Experience in MS Office including Word and Outlook.
• Experience in switchboard/reception work.

Required Experience

• High school diploma or equivalent .
• Previous switchboard/reception and clerical/related office experience preferred.