Senior UX Designer

A brand is the cumulative experiences of your customers’ with every interaction across every touch point. Caring about awards means caring primarily about how it looks. Caring about the customer experience means caring about how it works. Every part of the Hero process and team was built with a singular focus on building customer experiences that work.

The Senior UX Designer will be part of a team of user experience and design professionals who work closely with clients to craft compelling digital experiences. Hero takes design seriously and believes that designers have a significant voice at the table in defining any successful digital initiative. You will play a key role in defining mobile and web interfaces for custom built products. You will work at our client's site in the South Bay with other Hero Creatives. Free wireless shuttle available. We are open to contract and full time employees.

• Create the vision for developing, communicating, and implementing the user experience and associated UI framework and assets for Hero deliveries on web, mobile, and social channels
• Produce detailed user flows, wireframes, prototypes, and user interface specification
• Perform metrics analysis to inform design/UX optimization efforts; apply a data driven approach to all design activities
• Lead user experience research and testing processes
• Drive the development and communication of design and experience guidelines
• Work directly with clients to develop a shared vision of the end product
• Work directly with the engineering team to align with platform best practices and implementation details
• Work in an agile, rapid development and prototyping environment where effective communication is paramount

• 5-7 years professional experience designing outstanding web-based and/or mobile products, sites, or apps
• Degree in graphic design, human-computer interaction, interaction design, or other relevant experience, ideally from a top school in the above field.
• Strong body of work and online portfolio (this is a must-have) that is impressive on immediate review
• Demonstrated fluency in best practices for mobile and web information architecture and responsive design, as well as deep and broad knowledge of usability principles and techniques
• Strong user experience skill set including strategy, information architecture, and design aesthetic Expertise in Photoshop, InDesign and or Sketch for wireframes
• Ability to prototype in HTML, JavaScript, CSS and related technologies
• Solid grasp of mobile app design principles and understanding of current mobile technologies (iOS, Android, Windows).
• Experience driving design into a platform
• Excellent customer experience intuition; demonstrated success in creating beautiful and user-friendly web applications business software, mobile apps and consumer-facing features
• Experience and desire to work within a fast-paced, iterative development environment; experience with - Agile a strong plus
• US Work Permit required
• Ability to work in South Bay (shuttle is provided)