Senior Product Manager - Integrations and Platform

HelloSign

(San Francisco, California)
Full Time
Job Posting Details
About HelloSign

Our team of 9 engineers is curious, driven, friendly, and collaborative. We believe in an egoless approach to development and a blameless approach to problem solving. While we work independently, we support each other through frequent code and design reviews, daily stand-ups, and pair programming, facilitating learning and reducing friction in our regular release schedule of every 3 weeks.

Summary

HelloSign is looking for a Senior Product Manager to own Integrations & Platform. We've already built out a best-in-market eSignature API in order to support both our customers as well as our out-of-the-box integrations with other cloud platforms such as Oracle, Box, and HubSpot. Integrations are key to our growth strategy and our best-in-market eSignature API provides the platform on which these integrations are built.

Responsibilities
  • Manage the overall success of HelloSign's platform including strategy, product roadmap, product design and specification, quality, sales enablement and launch
  • Working with Business Development to identify and build out integrations and partnerships that are fundamental to our growth
  • Identify areas for improvement with our API & SDKs
  • Build business cases, pitch ideas, and gain buy-in from stakeholders.
  • Be a customer advocate. Work directly with external API consumers to understand needs, gaps, and opportunities.
  • Establish both short and long-term goals and roadmap for our Platform & API based on data collected from customers, the market, and the competition.
  • Define your KPIs, obsess over how your integrations and features are performing, and move quickly to improve underperforming metrics
  • Deliver crisp technical product requirements to engineering
  • Build MVPs, get feedback, and improve. Maintain a steady cadence of shipping product
  • Ensuring best-in-market user experience by rapid prototyping, usability studies, customer feedback, and user behavior analysis
Ideal Candidate
  • Strong knowledge of cloud-based web application products, technologies and architecture
  • Proven track record of launching successful products and making measurable impact on business goals
  • Experience managing entire products end to end, including its backlog, roadmap, and launch activities
  • Ability to empathize with our customers’ needs
  • Possess a rare combination of business sense and technical aptitude.
  • Effective communicator who can collaborate at all levels of the business on technical and functional topics
  • Analytical mindset. Able to make data-driven decisions and are comfortable building business cases and calculating ROI
  • Thrive on collecting feedback and making improvements to both your products and yourself
  • 5-7 years of product management experience (B2B or SaaS experience preferred)
  • Bachelor's degree in Computer Science, or equivalent technical experience

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San Francisco, California
Skills Desired
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  • APIs
  • Architecture
  • Calculating ROI ( Return on Investment)
  • Cloud
  • Oracle
  • Product Design
  • Product Launch
  • Product Management
  • Prototyping
  • Quality
  • Sales
  • Usability
  • Web Applications
  • HubSpot
  • Computer Science
  • Technical Skill
  • Key Performance Indicator
  • Knowledge of Software Development Kit
  • Box
  • Business-to-Business (B2B)
  • Product Roadmap

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