Senior Product Manager - Integrations and Platform
HelloSign
(San Francisco, California)Our team of 9 engineers is curious, driven, friendly, and collaborative. We believe in an egoless approach to development and a blameless approach to problem solving. While we work independently, we support each other through frequent code and design reviews, daily stand-ups, and pair programming, facilitating learning and reducing friction in our regular release schedule of every 3 weeks.
HelloSign is looking for a Senior Product Manager to own Integrations & Platform. We've already built out a best-in-market eSignature API in order to support both our customers as well as our out-of-the-box integrations with other cloud platforms such as Oracle, Box, and HubSpot. Integrations are key to our growth strategy and our best-in-market eSignature API provides the platform on which these integrations are built.
- Manage the overall success of HelloSign's platform including strategy, product roadmap, product design and specification, quality, sales enablement and launch
- Working with Business Development to identify and build out integrations and partnerships that are fundamental to our growth
- Identify areas for improvement with our API & SDKs
- Build business cases, pitch ideas, and gain buy-in from stakeholders.
- Be a customer advocate. Work directly with external API consumers to understand needs, gaps, and opportunities.
- Establish both short and long-term goals and roadmap for our Platform & API based on data collected from customers, the market, and the competition.
- Define your KPIs, obsess over how your integrations and features are performing, and move quickly to improve underperforming metrics
- Deliver crisp technical product requirements to engineering
- Build MVPs, get feedback, and improve. Maintain a steady cadence of shipping product
- Ensuring best-in-market user experience by rapid prototyping, usability studies, customer feedback, and user behavior analysis
- Strong knowledge of cloud-based web application products, technologies and architecture
- Proven track record of launching successful products and making measurable impact on business goals
- Experience managing entire products end to end, including its backlog, roadmap, and launch activities
- Ability to empathize with our customers’ needs
- Possess a rare combination of business sense and technical aptitude.
- Effective communicator who can collaborate at all levels of the business on technical and functional topics
- Analytical mindset. Able to make data-driven decisions and are comfortable building business cases and calculating ROI
- Thrive on collecting feedback and making improvements to both your products and yourself
- 5-7 years of product management experience (B2B or SaaS experience preferred)
- Bachelor's degree in Computer Science, or equivalent technical experience
Questions
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- APIs
- Architecture
- Calculating ROI ( Return on Investment)
- Cloud
- Oracle
- Product Design
- Product Launch
- Product Management
- Prototyping
- Quality
- Sales
- Usability
- Web Applications
- HubSpot
- Computer Science
- Technical Skill
- Key Performance Indicator
- Knowledge of Software Development Kit
- Box
- Business-to-Business (B2B)
- Product Roadmap

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