Counter Sales Associate

HD Supply is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors.

Responsible for managing counter sales and customer relations.

Major Tasks, Responsibilities and Key Accountabilities

• Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
• Takes special orders and keep customers updated on progress.
• Acts as liaison between warehouse supervisor and customers.
• Ensures purchase orders are completed. Pulls orders as required.
• Answers telephones and ensures counters are properly stocked.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

Work Environment

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Typically requires overnight travel less than 10% of the time.

Minimum Qualifications

• Must be eighteen years of age
• Must pass the Drug Test
• Must pass the Background Check
• Must pass pre-employment tests if applicable

Education and Experience

• HS Diploma or GED required. 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Strong verbal communication skills.
• Experience using sales order computer software.
• Knowledge of HD Supply construction and industrial products.