Company Support Assistant

H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955. There are approximately 12,000 company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases around the world. An H&R Block branded retail office is located within five miles of most Americans.

The Company Support Assistant is responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the District(s) offices.

• Provides clerical hiring and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. Receives communication (written, telephone and electronic) from offices that have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to the DOC or District General Manager as needed.
• Reviews office supply inventory, orders and may distribute district office supplies.
• May review and verify invoices and bills and prepares payment for the DOC’s approval.
• Assists with local marketing initiatives.
• Attends training related to the effective and efficient performance of job duties.
• Other duties as assigned.

Education:

• High school diploma or equivalent.
• Additional course work in math is preferred.

Skills & Experience:

• Minimum of one year of clerical or administrative experience.
• Proficient reading and math skills in order to understand information and effectively explain information to others.
• Strong verbal and written communication skills and ability to effectively communicate in person. Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the District.
• Computer Skills: Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook. Experience with Windows Operating system, ability to type a minimum of 40wpm.
• Additional state and local requirements may apply.

Preferred Qualifications:

• Two to four years of experience as an H&R Block associate.
• Experience in a multi-unit environment.