Bookkeeper

H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955. There are approximately 12,000 company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases around the world. An H&R Block branded retail office is located within five miles of most Americans.

Performs a variety of full-charge, cloud-based, outsourced bookkeeping, payroll, sales tax, and other services for small businesses.

• Performs a variety of full-charge, cloud-based, outsourced bookkeeping, payroll sales tax, and other services for small businesses.
• Assists clients with training and support relating to the use of selected hosted and web-based technology solutions.
• Identifies opportunities to increase the level of service provided to small businesses and small business owners as their requirements become more complex, and/or as they see the benefit of more completely outsourcing their financial reporting tasks.
• Identifies client satisfaction issues and reviews the issues on a timely basis to the Accounting Operations Manager for resolution.
• Identifies the schedule of charges for assigned clients helps to ensure that ongoing client work is within the scope of each Engagement Letter.
• Tracks and documents chargeable and non-chargeable hours accurately and on a timely basis.
• Provides guidance and assistance to other bookkeepers, as needed, to ensure the timely and accurate completion of duties.
• Other duties as assigned.

Qualification

• A minimum of two years experience, within the last three years, providing accounting and payroll services using QuickBooks desktop, QuickBooks Online, or Xero.
• A minimum of one year experience, within the last three years, preparing small business sales tax returns.
• Knowledge of accounting principles, practices and techniques.
• Ability to write simple journal entries and accrual entries. Ability to prepare clear, concise financial records and reports.
• Ability to collect, analyze, and summarize financial data and to assimilate into a useful format
• Demonstrated organizational, prioritization, and detail-oriented abilities to meet established work output timelines. Ability to work with limited supervision.
• Possess a passion to work with small business owners.
• Ability to develop and maintain effective client and employee relationships
• Ability to work under pressure; possesses the stamina to meet the time deadlines inherent in the tax and accounting profession.
• Effective oral, written and interpersonal communication skills.

Preferred Qualifications

• Strong command and use of the English language and other languages required in the assigned geographic area.
• Certified in QuickBooks (desktop). Advanced QuickBooks desktop experience is a plus.
• Demonstrated interest in and success using mobile and web-based technology solutions.

Technical skills

• Understanding and previous use of a Windows-based computer system.
• Proficiency in MS Word, Excel, and Outlook.
• Proficiency in accounting software such as QuickBooks desktop (Pro, Premier, or Enterprise), QuickBooks Online, Xero, Peachtree/Sage, etc.