Area Manager

H&R Block

(Honolulu, Hawaii)

Full Time

Job Posting Details

About H&R Block

H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955. There are approximately 12,000 company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases around the world. An H&R Block branded retail office is located within five miles of most Americans.

Summary

H&R Block Retail Store Managers are responsible for delivering top-line and bottom-line business results. That effort builds on a proud tradition:

Responsibilities

Effectively lead and manage a large team of associates across multiple locations
Ensure strong client experiences for both new and returning clients
Grow new clients through effective local marketing plan execution
Embrace continual learning and participate in customized training and ongoing leadership development opportunities

Ideal Candidate

* High school diploma or GED required
* Bachelor’s degree in Business or other related field OR an equivalent combination of education and experience preferred
* Minimum of three years of related experience working in a retail environment; prefer minimum two years retail management experience OR equivalent combination of education and experience 
* Assertive, proactive management approach
* Results-driven with strong business acumen skill set
* Customer service experience
* Excellent verbal and written communication skills 
* Good decision-making skills and the ability to function well in a fast-paced environment
* Able to exercise independent judgment with minimal supervision
* Strong organizational skills sufficient to plan and manage day-to-day office operations in multiple locations
* Demonstrated aptitude for business plan execution and desire to grow the business 
* Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs 
* Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates  
* Understanding and previous use of a Windows-based computer system
* Demonstrated effective facilitation/training skills 
* Bilingual - Spanish speaking preferred

High school diploma or GED required
Bachelor’s degree in Business or other related field OR an equivalent combination of education and experience preferred
Minimum of three years of related experience working in a retail environment; prefer minimum two years retail management experience OR equivalent combination of education and experience
Assertive, proactive management approach
Results-driven with strong business acumen skill set
Customer service experience
Excellent verbal and written communication skills
Good decision-making skills and the ability to function well in a fast-paced environment
Able to exercise independent judgment with minimal supervision
Strong organizational skills sufficient to plan and manage day-to-day office operations in multiple locations
Demonstrated aptitude for business plan execution and desire to grow the business
Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs
Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates
Understanding and previous use of a Windows-based computer system
Demonstrated effective facilitation/training skills
Bilingual - Spanish speaking preferred