Digital Project Manager

We create powerful issue campaigns that accelerate social progress.

What we’re looking for:

• An outstanding, client-facing, digital project manager with a passion for making social change to join Fenton’s San Francisco team.
• The ideal Senior Account Executive candidate has 3 to 5 years of experience in managing and delivering omni-channel campaigns, social content, digital paid media and website projects from inception to completion.
• This new team member will be part of an elite team that gets projects completed on time, on budget and to our exceptionally high standards while working in a dynamic, fast-paced and forward-thinking digital agency environment.

What you’ll do at Fenton:

• Provide the structure and support the overall vision for assigned projects (e.g. web development, advertising, media, strategy, technology, etc)
• Oversee and direct multiple projects at a time (within a given brand or client or potentially across multiple brands or clients) or a singular, large scale or highly complex project, and ensuring that these projects meet or exceed internal team and client expectations and are delivered on-time and on-budget
• Within that role the senior project manager will likely be responsible for supervising one or more junior staff assigned to the account
• Interface heavily with senior marketing, technical and executive management within the client team to assure that the goal is understood and addresses the customer’s business requirements.
• Ensure that the challenge and requirements are understood by the account team and will participate in the solution developed by the team
• Responsible for the accurate financial management of the portfolio of projects to which they’re assigned
• Oversee all aspects of projects: scope, risk, schedule, budget, quality and communication to stakeholders’ fullest satisfaction
• Lead internal and external status meetings effectively; capture, store and distribute meeting notes
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Act as point of escalation internally and with the client for all issues, bug reports and change orders
• Review all work before delivering to client; coordinate internal reviews and implementation related QA efforts
• Keep track of lessons learned and share with internal and external team members
• Suggest areas for improvement in internal and external processes along with possible solutions

In addition to 3-5 years of experience in digital work or demonstrated equivalent experience, with preference for experience at a firm, we are looking for candidates with strong track record of:

• Advanced knowledge of one or more of the following: software development life cycles, web technologies, web development processes and the delivery of solutions with creative and engineering components, media and advertising projects, digital strategy projects
• Advanced understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
• Ability to work on multiple projects and manage multiple project coordinators, leads and/or managers at one time
• Excellent verbal and written communication skills Excellent organizational and time management skills
• Demonstrated ability to motivate staff/project team, inspire teamwork and take a leadership role
• Ability to solve complex problems with keen instincts and organizational experience
• Expert in web-based project management software and MS Exceldata
• Must be able to simultaneously focus on big picture, details and driving results
• Strong knowledge of contract interpretation and negotiation
• 1-3 years of people management experience Bachelor’s degree, or equivalent experience required