Operations Supervisor

As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team merchandise by partnering with top leagues, clubs and soccer brands worldwide to offer the largest collection of timeless and timely gear from every pro and college team online, on your phone, in stadiums or on-site at the world’s biggest sporting events.

Lead the day-to-day Warehouse Operations. Under the direction of a Operations Manager, the incumbent assists in hiring, training, supervising and evaluating Warehouse employees.

• Responsible for ensuring adequate coverage of operational activities at all times through scheduling
• Supervise fulfillment operations in a manner that provides maximum efficiency, accuracy and profitability
• Develop on-going process improvements for and supervise department functions to ensure efficient operations
• Ensure all supply levels are maintained/adjusted according to business demands/volumes
• Staffing, interviewing, hiring, and evaluating employees in a timely manner
• Responsible for disciplinary action of employees as applicable
• Develops team leads and managers with continuing education
• Training, teaching, coaching (cross training when applicable) of all department employees
• Manage/Maintain department annual budgetary numbers, and monitor budgets weekly
• Report captured metrics to upper management
• Ensures accuracy and quality of all operations
• Ensures all activities are prioritized and completed in a timely manner
• Ensures all assigned equipment is in proper working order
• Ensures safety compliance at all times
• Ensures all storerooms are maintained in a clean, neat and organized manner

Dimensions

This position does have supervisory responsibilities

Education & Experience Requirements

• Bachelors preferred
• Warehouse management experience preferred
• Strong computer skills
• Must be familiar with warehouse based software
• Good communication and interpersonal skills, verbal and written
• Strong organizational skills with ability to prioritize in a fast-paced, multi-task environment
• Excellent supervisory skills with ability to communicate effectively with employees
• Ability to work and make decisions independently within company guidelines and procedures