Director of Sales Operations

Ebates is a profitable, high growth e-commerce company based in San Francisco. We offer a casual but fast-paced environment where creativity and effective teamwork and collaboration are rewarded. We are changing the way people shop online, and we strive to provide the best possible customer experience - not to mention cash back on every purchase, with no strings attached.

• Be the functional leader for Sales Compensation & Reporting and the primary point of contact for the sales teams
• This is a manager role with a small team supporting our sales teams and connecting with the rest of the sales operations function, and other teams within Ebates
• Support the equitable assignment of portfolios. Implement processes that facilitate growth of a sales team with minimal friction
• Drive completion of sales forecasts, creation and accuracy of client reporting, and presentations in a timely manner
• Responsible for overseeing sales ops functions including sales forecasting, productivity, CRM maintenance and improvement (SFDC), advertising and marketing creative, technical account management
• Partner with our VP of Sales and members of executive team to create and maintain a world-class sales operations organization and sales culture by driving strategy, analysis and modeling to increase sales effectiveness
• Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals
• Be responsible for the development and implementation of new processes and procedures for effective and efficient team operations
• Stay on the pulse of industry trends and ensure alignment of sales enablement activities with external as well as internal events
• Work effectively with internal support departments (Marketing, Finance, Product, Engineering) to develop effective sales strategies that promote sales to new and existing customers

• 5+ years in Sales Operations (or equivalent function)
• Proven track record in Sales Operations management at rapidly growing company
• Strong project management skills
• Results orientated with strong decision making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines
• Expert in sales compensation planning and execution
• Expert in sales reporting and analytics including systems like Salesforce.com and Tableau
• Experience managing sales/support teams with demonstrated new sales track record and quota attainment
• Demonstrated leadership, communication, and problem solving skills
• Ability to effectively utilize CRM tools to monitor performance and effectiveness of lead generation
• Demonstrated effectiveness in new business development strategies and lead qualification
• Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills
• Experience building and scaling a sales operations team