Retail Store Manager

Dick's Sporting Goods, Inc. is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear in a specialty store environment. The Company owns and operates Golf Galaxy, LLC, a golf specialty retailer and eCommerce websites and catalog operations for both Dick's Sporting Goods and Golf Galaxy.

DICK'S Sporting Goods is seeking a Big Box Retail Store Manager to oversee store operations in Knoxville, TN.

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Store Managers are also responsible for leading customer interaction and associate talent development on a daily basis within their store

• Drive sales and profitability through customer satisfaction and report analysis

• Develop payroll plans and monitor payroll daily to ensure the plan is met

• Ensure efficient day-to-day operation of the store

• Uphold DICK'S Sporting Goods standards for merchandise presentation

• Participate or lead the recruiting, interviewing, and hiring for hourly and salaried associates

• Lead consistent evaluation and development of in-store talent

• Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards

• Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures

• 3 years Retail Store Manager experience (Big Box preferred) or 5 years of related management experience required

• World-class customer service skill and interpersonal/communication skills

• Strong problem-solving ability and analytical skills

• Proficiency in MS Office

• Flexible availability - including nights, weekend, and holidays

• Ability to meet Federal requirements for handling and processing firearm transactions