Executive Director

Overseeing the Pittsburgh Area

Job Description: The Executive Director is an operations leader who has responsibility for the delivery of services to a sub-region or set of clients with a focus on strategy execution and client relations. He/She will achieve successful clinical and financial outcomes by leveraging shared services to drive business and client/patient service levels. The Executive Director will collaborate with their Clinical and Network/Provider Engagement counterparts to manage overall operations and performance. He/She will analyze data, identify trends, determine root cause issues, develop work plans, organize cross-functional teams and develop quality output for internal and external constituents to achieve sub-regional goals.

Required skills & experience: • A nursing background. • At least 10 years of relevant work experience required, including 5 years+ of management experience within clinical operations. * MBA required • Leadership experience in a clinical operations environment and management of a significant P&L. • Strong focus on culture and employee engagement • History of building and implementing service models that add value to physician practices. • Proven ability to interact with and influence clients at all levels. • Entrepreneurial mindset geared toward the creation, execution and continuous improvement of a new function from the ground up.

What you need to know: The Executive Director is ultimately accountable for driving the overall financial, operational and quality performance for the care management delivery for a given sub- region or set of clients. • Build relationships with client organizations and provide high service ethic. • Partner with Director of Network/Provider Engagement and Director of Clinical Operations to provide leadership and direction for all sub-region-level care management staff to ensure maximum colleague engagement and productivity through indirect oversight. • Development and execution of key strategic initiatives within a sub-region. These initiatives will include quality, cost and service metrics, assisting clients with product and service expansion. • Deliver successful financial performance in collaboration with the Regional or Market President through management and development of operational metrics, budgets and the clinical program delivery.

The Executive Director is an operations leader who has responsibility for the delivery of services to a sub-region or set of clients with a focus on strategy execution and client relations. He/She will achieve successful clinical and financial outcomes by leveraging shared services to drive business and client/patient service levels. The Executive Director will collaborate with their Clinical and Network/Provider Engagement counterparts to manage overall operations and performance. He/She will analyze data, identify trends, determine root cause issues, develop work plans, organize cross-functional teams and develop quality output for internal and external constituents to achieve sub-regional goals.

The Executive Director is ultimately accountable for driving the overall financial, operational and quality performance for the care management delivery for a given sub- region or set of clients. • Build relationships with client organizations and provide high service ethic. • Partner with Director of Network/Provider Engagement and Director of Clinical Operations to provide leadership and direction for all sub-region-level care management staff to ensure maximum colleague engagement and productivity through indirect oversight. • Development and execution of key strategic initiatives within a sub-region. These initiatives will include quality, cost and service metrics, assisting clients with product and service expansion. • Deliver successful financial performance in collaboration with the Regional or Market President through management and development of operational metrics, budgets and the clinical program delivery.