Bilingual English/Spanish Automotive Clerk-Dealer Registration

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands.

This position ensures the efficient and accurate registration of new dealers to the Auction, and maintains and updates the current dealer database and files.

• Process new dealer applications by obtaining the appropriate registration documents according to Auction policy, such as dealer license, registration and insurance, bank reference, tax ID number, etc.
• Maintain appropriate dealer files, updating items as needed.
• Obtain credit reports on new dealers as necessary; obtain references from affiliated Auctions; and verify dealer licenses by contacting the state DMV offices.
• Verify validity and status of dealer insurance records, as well as business address and phone numbers. Familiarize new dealers with appropriate Auction policies.
• Work on the dealer registration counter on sale day, registering new dealers, issuing bidder badges, updating dealer information, answering questions, and assisting customers.
• Load and/or update required dealer information into Auction Access System and the AS 400 by scanning dealer documents into the system, taking dealer photos, and providing them with a temporary ID card if necessary.
• Work with the front office department to maintain titles and checks for dealers who have not provided required documentation and follow-up as needed.
• Handle dealer status problems, input dealer dollar limits, and coordinate with the collection department regarding new dealers placed on “cash status”.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
• May be required to work overtime as business needs dictate.
• Qualifications

• High School Diploma or equivalent required.
• 1 year of clerical and/or customer service experience preferred; AS400 experience helpful.
• Effective communication skills, problem solving and customer service skills required.
• Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
• Good computer software skills required.
• Ability to sit or stand for prolonged periods of time.
• Ability to perform repetitive data entry tasks; manual dexterity.
• Vision abilities required include close, distance and depth perception.