Bilingual English/Spanish Automotive Clerk-Dealer Registration
Cox Automotive
(Dallas, Texas)Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands.
This position ensures the efficient and accurate registration of new dealers to the Auction, and maintains and updates the current dealer database and files.
- Process new dealer applications by obtaining the appropriate registration documents according to Auction policy, such as dealer license, registration and insurance, bank reference, tax ID number, etc.
- Maintain appropriate dealer files, updating items as needed.
- Obtain credit reports on new dealers as necessary; obtain references from affiliated Auctions; and verify dealer licenses by contacting the state DMV offices.
- Verify validity and status of dealer insurance records, as well as business address and phone numbers. Familiarize new dealers with appropriate Auction policies.
- Work on the dealer registration counter on sale day, registering new dealers, issuing bidder badges, updating dealer information, answering questions, and assisting customers.
- Load and/or update required dealer information into Auction Access System and the AS 400 by scanning dealer documents into the system, taking dealer photos, and providing them with a temporary ID card if necessary.
- Work with the front office department to maintain titles and checks for dealers who have not provided required documentation and follow-up as needed.
- Handle dealer status problems, input dealer dollar limits, and coordinate with the collection department regarding new dealers placed on “cash status”.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- May be required to work overtime as business needs dictate.
- Qualifications
- High School Diploma or equivalent required.
- 1 year of clerical and/or customer service experience preferred; AS400 experience helpful.
- Effective communication skills, problem solving and customer service skills required.
- Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
- Good computer software skills required.
- Ability to sit or stand for prolonged periods of time.
- Ability to perform repetitive data entry tasks; manual dexterity.
- Vision abilities required include close, distance and depth perception.
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