Senior Security Consultant
Cloud Passage
(San Francisco, California)CloudPassage Halo is an on-demand (SaaS) infrastructure security platform focused on protecting servers in any combination of data centers, private clouds and public clouds. Halo deploys in minutes and implements a comprehensive set of controls that continuously monitor the security posture of your infrastructure.
You are mission-focused, highly team-oriented, have leadership skills and are able to help us build a strong customer support team. You love to work in a fast-pace and agile environment, love the entrepreneurial spirit and want to be part of ground-breaking new company.
Our customers use our product to deploy host-based network security, vulnerability management, compliance monitoring, system access management and intrusion detection on a variety of cloud provider environments. Our customers will look to you for authoritative guidance and answers as they adapt to cloud-based security management and migrate their technology and businesses to cloud hosting models.
Consultative/Customer Management
- Engage customers to identify and document their business, technical and schedule requirements
- Perform current state assessment and provide recommendations/best practices that address short and long-term goals utilizing Halo
- Develop project deliverables such as: system documents, run books/process docs, executive presentations, strategy, architecture documents, workflows, etc.
- Lead projects, training, meetings and working sessions as needed on each customer engagement
- Establish and maintain strong relationships with customers, key stakeholders, etc.
- Partner with internal teams (Customer Success, Product, DevOps, Engineering, QA, etc.) to provide CloudPassage’s full capabilities to customer
- Identify opportunities for possible cross/upsell or expanded use of Halo into customer environments
- Manage the engagement operations which include, but is not limited to: project activities, status reporting, issue escalation, run rates and utilization tracking
- Proactively identify and work to remove roadblocks that impact customer adoption of Halo
Technical Delivery
- Configuration hardening, assessment, and forensics experience with Linux and Windows servers
- Host-based network access control and VPN technologies
- Provide recommendations for managing software & package vulnerabilities, patching, and related technical & operational functions
- Guiding customers in implementing host-based security strategies on a large scale across a variety of environments
- Assist customer with implementing Halo intrusion detection and prevention (state-based, event-based, signature-based)
- Remediation of a wide range of server and application related security issues
- Educating user communities by assisting with production of security related blog postings, how-to-videos and answers to questions
- Demonstrating our solution to prospective customers and working with them to demonstrate how our solution would integrate and add value in their environment
- Assist new customers in the on-boarding process, both initial deployment and in some cases optimizing their configuration and assisting with operational integration
- Assist customers with REST API integrations between our product and others
- Strong experience in consulting and professional services (Big 4 environment is a plus)
- Strong written and verbal communication skills. Must be able to communicate technical details in a clear, understandable manner to multiple levels of an organization.
- Customer-oriented focus with a strong interest in client satisfaction
- Demonstrated ability to learn new technology or concepts very quickly
- Strong understanding and experience of Information Security concepts such as: Network Security, Compliance, Strategy & Best Practices, Incident Response, etc.
- 5+ years experience in Information Security technologies such as: Firewalls, IDS/IPS, Vulnerability Management, File Integrity Monitoring, etc.
- Systems administration experience managing Linux and Windows environment
- 5+ years of demonstrable experience assessing, designing and implementing security for Linux and Windows operating systems and their hosted application stacks (Apache,Nginx, PHP, Tomcat, JBoss, etc) is a big plus
- Server virtualization and security issues around it. Experience working in cloud environments (AWS, Rackspace, etc) is a big plus.
Education
- Bachelor’s degree in computer science or related field or equivalent experience
- CISSP certification or equivalent experience
Questions
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- Architecture
- AWS
- Cloud
- Linux
- Network Security
- Operating System
- PHP
- Servers
- Systems Administration
- Technical Details
- Windows
- JBoss
- Nginx
- Rackspace
- VPN
- Computer Science
- Information Security
- Apache
- Access Management
- Customer Engagement
- engineering
- Security Management

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