WebSphere Administrator - IT Computer Systems Manager, Level 3

The City University of New York provides high-quality, accessible education for more than 269,000 degree-credit students and 247,000 adult, continuing and professional education students at 24 campuses across New York City.

CUNY has a legislatively mandated mission to be “of vital importance as a vehicle for the upward mobility of the disadvantaged in the City of New York … ensuring equal access and opportunity” to students, faculty and staff “from all ethnic and racial groups.”

I.T. Computer Systems Managers manage and direct an Information Technology area at at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical issues within their assigned area(s) of responsibility. They may manage major and/or large, complex information systems activities and/or manage a unit or group.

Reporting to the Manager of Application Development, the WebSphere Administrator manages and supports all applications that utilize the WebSphere Application Server (WAS) platform including many applications supporting Admissions, Registration, Student Advisement, Financial Aid and Oracle Identity Management.

• Manages applications, both developed and purchased on the WebSphere platform, including critical student services applications in Windows and Linux environments.
• Responsible for WebSphere-related installations, upgrades, configurations, deployments, and administration.
• Develops architecture, standards, and procedures for implementation and support of the WebSphere systems and with consideration of their integration within the University's IT infrastructure.
• Manages and supports the environment as existing applications are migrated to different platforms and newer applications are introduced.
• Serves as project lead; communicates objectives and timelines to the team and ensures that project goals are met on time.
• Ensures the quick resolution of complex issues that may affect capacity and performance.
• Serves as an expert resource; provides recommendations to optimize system performance and availability.
• Creates and analyzes relevant reports as necessary.
• Performs other duties as assigned.

Minimum Qualifications

• Six (6) years of progressively responsible full-time paid information systems technology experience, at least 18 months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area.
• Education at an accredited College or University may be substituted for the general information systems technology experience at the rate of one year of college for 6 months of experience up to a maximum of 4 years of college for 2 years of experience.
• In addition a Master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience. However, all candidates must possess the 18 months of administrative or managerial experience described above.
• This title has multiple levels. In addition to the minimum qualifications above, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

Preferred Qualifications Include:

• Minimum five (5) years' experience and demonstrated expertise in WebSphere Application Server administration and Windows Server administration.
• Working knowledge of WebLogic Administration desired.
• Working knowledge of Apache Subversion source management tool a plus.
• Experience with Oracle Access Manager (OAM) and Oracle Identity Manager (OIM) a plus.
• Ability to effectively lead diverse teams of technical professionals, and the skill to manage and motivate team members to produce quality deliverables while meeting project deadlines.
• Excellent interpersonal skills, reflected in the ability to form successful cooperative partnerships with both internal and external personnel.
• Ability to work effectively both independently and with team members, as well as with varying levels of technical and non-technical personnel, to achieve appropriate solutions.
• Excellent organizational skills, including the flexibility to work successfully with multiple priorities.
• Excellent analytical, communication, writing, and presentation skills, including the ability to translate complex technical issues into understandable reports, updates, and proposals for solutions.
• Commitment to the highest level of constituent satisfaction and responsiveness.