Our Company

We manage to our mission statement. The goal of creating a perfect customer experience is ingrained in our company DNA. To us, it’s more than a promise. It’s a principle. When we complete a field inspection, handle a property claim or speak to your customer on the phone, we treat them with the same care and respect that you do. We do this because we believe that to your customer, we are you. We recognize that customers want to do business with a company they can trust. We want our customers to rely on our character, ability, strength and commitment. We practice continuous improvement. Our leaders constantly solicit and take action on feedback from employees and customers alike.? Regardless of the circumstances, at all times, we honor our commitment. If something goes awry, we fix it. Our mission statement guides us in this regard. We must ensure that all documents, including contracts, sales materials, representations, and all other communications are clear, concise, and accurate. We will not use fine print or “corporate speak” to confuse customers or employees.