Plant Operations Representative

The Australian government develops the Allied Materials Handling Standing Committee to provide efficient handling of defence supplies during World War II.

Position Purpose: Full responsibility and accountability for managing plant operations in a defined territory. Consult with third party providers on all pertinent operational issues critical to running daily operations including: safety, quality, receiving, inspecting, repairing inventory, shipping, and operational cost accountability. Partner with third party providers to create a Quality Management System (QMS) within their service center and identify and execute opportunities for continuous improvement.

Major/Key Accountabilities:

• Full ownership for plant operations Key Performance Indicators (KPIs) within assigned Service Centers
• Drive process improvement across all aspects of the Service Center
• Coordinate daily cross-functional communications across the Supply Chain partners driving tactical efficiencies
• Ensures proper receiving and shipping of CHEP equipment
• Develop and foster a partnership with the Third Parties managing the plant facilities to ensure compliance to CHEP standards and SOP’s
• Manage Operations contract compliance by third-party providers
• Cooperatively identify and drive safety & savings initiatives within Service Centers
• Ensure customer-centric focus on day to day operations to include, but not limited to, quality and on-time performance
• Represent CHEP appropriately with the customers via multiple modes of communication
• Ensures successful implementation and continuation of Quality Process Control Plan
• Monitor and drive excellence in Safety and Sanitation
• Confirm compliance with CHEP SOP’s to maintain ISO compliance
• Ensures lumber and repair materials meet CHEP specifications
• Ensures repair materials are used in accordance to CHEP guidelines
• Manage inventory reporting and physical audit processes and ensure proper S&R usage
• Track Service Center expenditures through purchase orders, accruals and payment (ensure proper / timely cost recognition)

Authority/Decision Making Examples: • Will manage our Third Party provider relationships at each plant, to meet CHEP operational requirements • Will make recommendations to Third Party based on plant performance and needs • Will manage accessorial budget at each plant. (i.e. OT, special services, equipment purchases)

Challenges

• 50% day travel required with flexibility for overnight travel and unexpected (i.e. travel to customer, assist colleagues).
• Ability to work independently.
• Ability to function successfully in both warehouse and corporate environments.

Experience

• 3-5 yrs. Operations experience
• Strong influencing skills
• Demonstrated ability to develop and foster relationships across all functions
• Knowledge of and ability to execute within a LEAN Six Sigma environment
• Self-starter: Ability to work independently in a remote location
• Proven analytical and problem-solving skills
• Understanding of basic accounting principles
• Excellent verbal and written communication skills
• Ability to quickly develop and execute a plan amongst ever changing priorities
• Knowledge of Microsoft office programs including MS Excel, MS Word, MS Power Point or comparable programs

Skills and Knowledge

Computer System/Skill Requirements:

• Microsoft office programs including Excel, Word, Power Point or comparable programs
• Strong computer literacy
• Ability to acquire working knowledge of CHEP specific systems (SAP, Seibel, BW)

Languages:

Required

• English

Desirable

• Spanish

Critical Competencies for Performance:

• Motivating Others
• Interpersonal Savvy
• Learning on the Fly
• Organizational Agility
• Customer Focus
• Listening
• Integrity & Trust
• Drive for Results
• Functional/Technical Skills
• Business Acumen
• Dealing with Ambiguity